This Privacy Policy explains what data we process, why we process it, and how we protect it.

Syllara Reader uses on-device processing where possible. Some Reader features may use cloud or AI services, and website, billing, or support systems may process limited data when needed.

Core reading data

Important parts of the core reading workflow can run on your device.

Reader is designed for work that may include sensitive personal, academic, or professional material. For that reason, some core reading operations run on-device where possible, although some features may require additional processing.

General approach In ordinary use, document text, notes, and reading-session content are processed only when needed for the relevant feature or service.

Cloud and AI features

Some Reader features may use cloud or AI services.

When you use an optional Reader feature that depends on cloud or AI support, the minimum necessary content or request context may be sent to the service that provides that feature.

These features are optional.
Some Reader features use cloud or AI services, and we describe that where relevant.
Service providers may change as quality and reliability improve.
Cloud or AI use is limited to the feature you choose.

Billing, account, and support data

We process the data needed for subscriptions and support.

If you start a trial or buy Pro, payment and subscription systems may process contact details, purchase status, renewal status, receipts, and support history. This data is used to manage access, handle billing, and resolve issues.

Payments and subscription changes are handled through the systems used for billing and support.
Payment details are handled by payment and billing systems.
Billing systems may keep the data they need to help you.
Full payment card details are handled by the payment provider's systems, not the Reader app.

Retention and sharing

How long we keep data and when we share it.

We keep personal data only for as long as needed for the purpose it was collected for, or longer if law, security, or accounting requires it. Service providers process data only to provide the service, billing, cloud features, analytics, or support.

Retention periods are determined by the purpose of processing and legal obligations.
Service providers receive only the data needed to perform their role.
We keep data only for as long as needed to provide the service, meet legal obligations, resolve disputes, or protect the platform.

Support and contact

How to contact us about privacy, billing, or access.

For privacy, billing, refund, or access questions, you can contact us at hello@syllara.com.tr.

Baseline expectation We do not use document content, note content, or audio content for routine marketing purposes.